FREQUENTLY ASKED QUESTIONS

You do not need to be refered by a GP or consultant to book a physiotherapy appointment. If you are self paying you can self-refer for physiotherapy, however some insurance companies may require a referal from a GP or consultant first. If you are insured, please contact your insurance company to find out more.

Yes, we do accept insurance patients to see some of our physiotherapists. However our Senior and Consultant Physiotherapist fees are not covered by insurance. If you wish to see one of our senior or consultant physios, we only accept self paying appointments. All insurance companies cover different fees, therefore please contact us to find out if your insrance can be used for our physiotherapy appointments.

Physiotherapy initial assessment with our lead Consultant Physiotherapist are £85 and folllow up appointments are £70. A detailed list of all our prices can be found on our pricing page: https://www.extramilehealth.com/prices

We advise you to wear shorts and a T-shirt/vest for your visit so that we can assess you optimally. Unless you have a preference or reason otherwise, then we can also accomodate working over the top of clothing. We have changing facillities and showers on site should you wish to use these pre or post your visit. If you are attending for a running injury, we would also recommend bringing your current running trainers.

All our face to face Physio appointments are 60 minutes duration. Our virtual appointments are 30 minutes. Further details can be found on our pricing page: https://www.extramilehealth.com/prices

We are based in Manchester, UK at the Manchester Institute of Health and Performance (MIHP) https://www.mihp.co.uk/ Directions to the MIHP can be found on our location page: https://www.extramilehealth.com/find-us-contact

We have folllowed government guidance and our industry guidance to help create a safe environment as possible for your visit. The details of how we do this are covered in our COVID-19 policy: https://www.extramilehealth.com/covid-19-policy

If you cannot attend our apppointment for whatever reason then we ask you to let us know with at least 48 hours notice. All the details of our cancellation policy can be found on of terms and conditions of service page: https://www.extramilehealth.com/terms-conditions-of-service Please call or email us, contact details can be found via our contact page: https://www.extramilehealth.com/find-us-contact