Due to the ongoing risks of COVID-19 transmission it is essential to ensure all patients are appropriate triaged prior to attending face-to-face appointments.  This is in accordance with clinical guidelines outlined by the UK Government, Chartered Society of Physiotherapy and Physio First, Where possible we will try to keep appointments virtual.

Should I attend a face-to-face appointment?

During face-to-face physiotherapy appointments it may be necessary for close physical contact with the clinician and therefore there is a risk of COVID-19 transmission. It is important to remember that COVID-19 may be transmitted by people even if they do not have symptoms.

In the instance where face-to-face consultation is deemed appropriate you MUST NOT ATTEND if you have any of the following symptoms within the last 14 days:

  • A new and continuous cough

  • A high temperature

  • A loss of or change in, your normal sense of taste or smell (anosmia)

  • Contact with someone with confirmed COVID-19

If you do have any of the following symptoms you should stay home and seek further advice regarding what to do if you have symptoms of COVID-19 which can be found here:

Am I a high-risk patient?

Face-to-face appointments are not advised, unless there is a clinical need which cannot be met via virtual consultation if you fall into any one of the following high-risk categories:

  • Age > 70

  • BMI >40

  • BAME ethnicity

  • Weakened immune system

  • Co-morbidities that cause immunosuppression, such as:

    • Diabetes

    • HIV/AIDS

    • Rheumatoid Arthritis

    • Pre-existing infection

    • Alcohol abuse

    • Smoking

    • Long term steroid use

  • Cancer diagnosis and currently having active treatment 

  • If you are currently shielding 

How we control the risk of COVID-19:

To ensure patient and staff safety the following procedures have been put into place:

  • Temperature checks are carried out upon arrival.

  • All staff & patients are required to complete a COVID-19 screening questionnaire upon arrival.

  • In order to limit the numbers in the facility you must attend alone.

  • If you bring a chaperone they will be asked to wait in the car.

  • You are required to wear a facemask (these can be provided upon arrival).

  • All staff are required to wear appropriate personal protective equipment (PPE).

  • All rooms are cleaned and disinfected prior to and following appointments.

  • Payments will not be taken in person. You will be sent an invoice to pay electronically.





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Manchester Institute of Health & Perfromance


299 Alan Turing Way, Manchester,

M11 3BS

Satnav postcode M11 2AZ


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Address: Salford | Manchester, Registered in England and Wales. Registered number: 9345014.